After receiving negative reviews, it has been determined that cashiers are unprepared to handle customer complaints. The unsatisfied customers take their business elsewhere, leading to a negative company reputation and a loss of revenue.
The transparent handling of complaints contributes to a positive brand image, fostering customer loyalty and generating positive word-of-mouth referrals. By training cashiers in the B.L.A.S.T. method of handling complaints, negative experiences turn into positive ones and providing valuable feedback for continuous company improvement.
Custom graphics and branding throughout
Multiple characters and poses
Various camera angles and scene changes
Vyond, Canva, WellSaid Labs, Vimeo